1. thedook's Avatar
    When I go to Setup Internet Email - I get error: The site cannot be accessed in this manner. Please use the URL or link privided to you by your service provider.

    When I spoke with T-Mobile they said it was an outage, however on other BB devices I can access the page fine.

    Please Help!
    Cathy
    05-26-11 01:57 PM
  2. DawgMan's Avatar
    Try logging in to the BIS page from a computer and setup your account that way.

    Unsupported Browser
    05-26-11 02:03 PM
  3. thedook's Avatar
    doesn't work.. I see error:
    We're sorry�there was an error in processing your request.

    Please hit your browser's back button and try your action again, or try again later.

    Thanks for your help.
    Cathy
    05-26-11 03:06 PM
  4. albee 1's Avatar
    Try a battery pull, then use the Email Settings or Email Setup icon. Keep us posted.
    05-26-11 08:38 PM
  5. thedook's Avatar
    Thanks for the suggestion. I started working last nite. I went on TMobile site and switched my phone to a different one and back to the one I own .. not sure if this was related to it starting working it not, but it is.

    Thanks again.
    05-27-11 08:16 AM
  6. albee 1's Avatar
    Sounds like Tmo didn't have the data setup right. Glad it all worked out in the end.
    05-27-11 12:02 PM
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