Hi
I purchased this curve 8310 on ebay and when tried to register its says PIN active.
When contacted the seller he just does not respond to my queries regarding the PIN for username and password.
I would like to know if there is anyway that i could reset the PIN myself so that i could start it all over again. Please help.
Yes the carrier can do it, but should not as they do not have permission from the original pin owner to do so. Carrier does not know whether this phone might be stolen or lost. It is a customer security thing.
I have come across a few times and I cannot ethically delete other BIS account without proper auth from the seller. I have even tried to call the original seller for the new owner.
Hey but i did get to chat with the original owner and he said that he has forgotten the username and password.
Am stuck so Badly with this berry!!!
Then tell him you will do a 3 way call with Customer Service in order to retrieve/reset the username and password for the account. I personally think he is blowing smoke up your @$$. When he balks at the suggestion tell him you are going to file a dispute with eBay, and Paypal. That will lock down his account.
Then tell him you are going to notify eBay that you think the item he sold you may be stolen and that you plan on filing a police report. That should light a fire under him. I hope you get your money back.