1. nscurve's Avatar
    Please help--
    -Curve 8310. I'm not on a BES.
    -When I delete or move things from my inbox on my desktop at work, it does not reflect the change on my handheld. This used to work!
    -Going the other way (reading or deleting on handheld) is reflected on desktop inbox.

    -Logging into my Rogers BIS shows that deleted items should reconcile between that mailbox and the handheld.
    -Handheld settings for the account show:delete on--on; wireless reconcile - on; on conflicts, mailbox wins.

    -I've tried taking out the battery, confirmed that nothing has changed with my server or settings at work, deleting the account from BIS and setting it up again, reloading the service books etc.
    Rogers Tech Support has been ineffective. (I'll leave out all the rage issues associated with those phone calls!). Also my "IT dept" is one person who also deals with all the finance and admin, and as such is not really upt to date on mobile devices.

    I'd appreciate any insights, because so far, it looks like I'm stuck with this issue.

    thanks
    05-30-08 11:09 AM
  2. NikonNurse's Avatar
    I have the same issue..
    06-23-08 08:02 PM
LINK TO POST COPIED TO CLIPBOARD