[chadfath]

i'm trying to connect to the desktop media manager and every time i plug it in, the 'connected to desktop' screen comes up and it wont go away to let me access anything on the media manager. anybody had this problem?

[lastraid]

WHat does the screen say that comes up?

[jeffh]

Set the Mass Storage Mode to Prompt, and answer no when prompted:
Status / Options / Media Card
Media Card Support: On
Encryption Mode: your choice
Mass Storage Mode Support: On
Auto Enable Mass Storage Mode When Connected: Prompt

[chadfath]

this is the screen that comes up on my BB:



and on the roxio media manger it tells me that there is no device connected

[tae_254]

Do a battery pull (pull battery out of phone while phone is still on) and try again. That screen you should be seeing while its connecting.

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[chadfath]

battery pull worked. thanks everybody

[tae_254]

U welcome

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