1. anixon921's Avatar
    i know there a probably a billion of these out there but i kant find any...

    so my sister & i swapped fones a while ago & we jus swapped back last nite & i cant fo the life of me figure out how to wipe her stuff off i know there must b a like factor reset on the device or something at least close... oh and the email things driving me nuts im still receiving her email instead of my own....
    09-28-09 09:32 AM
  2. rachel0179's Avatar
    restore to factory settings.. Options, security, general settings, menu key, wipe handheld

    Email.. log into the BIS BlackBerry Internet Service and remove her email and readd yours, then resend service books.
    09-28-09 09:33 AM
  3. anixon921's Avatar
    restore to factory settings.. Options, security, general settings, menu key, wipe handheld

    Email.. log into the BIS BlackBerry Internet Service and remove her email and readd yours, then resend service books.
    will dis reset the entire device like back to when i origianally got tha fone??
    09-28-09 09:36 AM
  4. rachel0179's Avatar
    Yes, as far as restoring yur own info.. did you do a back up before you lent it to your sister, you can do a wipe, then restore from a previous back up.
    09-28-09 09:41 AM
  5. anixon921's Avatar
    Yes I Did Backup!!
    Now Im Just Having Problems With The Email Thing...
    09-28-09 09:46 AM
  6. rachel0179's Avatar
    Either log into BIS, or find the Email settings icon on your phone, log in, and you can remove her email address and add yours.
    09-28-09 09:46 AM
  7. anixon921's Avatar
    i GOT IT THANX SO MUCH!!
    09-28-09 10:05 AM
LINK TO POST COPIED TO CLIPBOARD