[ecnewbie]

My BB Curve 8330 just suddenly stopped receiving emails. I didn't add new apps there is nothing I can think of that would have caused this. I just realized I wasn't getting emails when i noticed them on my laptop.

I've updated my email acct in the set up wizard, I've pulled the battery, no change!

What else can I do?

[rachel0179]

resend your service books, find your email settings icon, log in, click help, resend service books, you could also log into verizons BIS from a PC and send them, if you need to also set that up you can call VZW they can resend them and also walk you thru.

[ecnewbie]

Thank You!!!!!!

[The Consigliere]

I had to do this to mine before, after talking to my service provider they recommended deleting the old ones first, not sure how much of a difference it makes but figured I'd let you know.