1. frreshh's Avatar
    this is seriously the second bb i have had this issue with on tmobile

    every single time i touch the track ball or the 4 keys next to it my phone gives the hour glass once in a while it will get unstuck but from 7am to now at 11 am i have to pull my battery 10 times to unfreeze my phone i have no idea what can be causing this please help

    also my battery wont hold a charge and when people call it just rings it doesnt even show whos calling
    10-23-09 12:55 PM
  2. thinkamp's Avatar
    two words: memory leak.
    10-23-09 01:12 PM
  3. frreshh's Avatar
    I have no clue what that means
    10-23-09 01:14 PM
  4. thinkamp's Avatar
    What 3rd party apps do you have loaded to your BB?
    10-23-09 01:16 PM
  5. frreshh's Avatar
    the only apps on my phone is
    ubbertwitter
    facebook
    and myspace and i dont use the facebook or myspace often at all
    10-23-09 01:18 PM
  6. thinkamp's Avatar
    Maybe ubbertwitter has a memory leak in the app.

    What is your file free and what OS are you running?
    10-23-09 01:20 PM
  7. frreshh's Avatar
    4.5 and idk how to find out how much space is free
    where do i look?

    i have ubbertwitter for a while it just started doing this yesterday
    10-23-09 01:23 PM
  8. thinkamp's Avatar
    hold down ATL + LEFT SHFT + H
    10-23-09 01:24 PM
  9. frreshh's Avatar
    free file 4433107 bytes
    10-23-09 01:26 PM
  10. thinkamp's Avatar
    ouch are you sure you read that right? It should never be under 12XXXXXXmbs!

    You need to free up some memory...delete some themes, delete useless apps, move any pics from your device over to your media card.
    10-23-09 01:36 PM
  11. frreshh's Avatar
    i have one theme extra no pictures saved to my phone
    and i dont have any apps other then the ubbertwitter
    10-23-09 01:45 PM
  12. thinkamp's Avatar
    maybe need to take it to a verizon tech and let them take a good look at it then.
    10-23-09 01:46 PM
  13. frreshh's Avatar
    now it says 1317327 under file free but i didnt do anything
    10-23-09 01:47 PM
  14. frreshh's Avatar
    i dotn have verizon i have tmobile
    10-23-09 01:48 PM
  15. thinkamp's Avatar
    well t-mobile tech my bad.
    yea there is something wrong with the device...take it to the t-mo tech.
    10-23-09 01:51 PM
  16. zabooza's Avatar
    Check your messages folders as well. If you have a lot of messages in there, you might want to start deleting them. Also clear your browser cache as well if you are on the web a lot.
    10-23-09 02:00 PM
  17. thinkamp's Avatar
    also try ATL + LGLG and clear out your logs
    & only keep your messages for 15 days not forever.
    10-23-09 02:02 PM
  18. frreshh's Avatar
    yea this is like the second time this has happened with a phone from them this is the replacement i am upset i wish they would just upgrade me so i can get the pink berry lol
    10-23-09 03:13 PM
  19. frreshh's Avatar
    also try ATL + LGLG and clear out your logs
    & only keep your messages for 15 days not forever.
    i delete my texts every morning with the delete prior
    10-23-09 03:14 PM
  20. frreshh's Avatar
    Check your messages folders as well. If you have a lot of messages in there, you might want to start deleting them. Also clear your browser cache as well if you are on the web a lot.
    how do i clear the chache?


    and what really get my phone stuck is the voice dailing which i dont ever use but if i hit the short cut on the side it freezs my phone its the main problem
    10-23-09 03:16 PM
  21. thinkamp's Avatar
    to clear your logs hit ATL + LGLG then hit the menu button and clear the logs.

    go to options> screen/kayboard > scroll down to left side convenience key and change it to something else or nothing.
    10-23-09 03:21 PM
  22. frreshh's Avatar
    i did that atl+LGLG and it says warning event log so i delete these?

    although this too made my phone freeze
    10-23-09 03:33 PM
  23. thinkamp's Avatar
    yes delete them.
    10-23-09 03:35 PM
  24. frreshh's Avatar
    k i deleted the logs and i cleared the web cache i hope this helps because this keeps happening with curves from t mobile
    10-23-09 03:40 PM
  25. thinkamp's Avatar
    10-23-09 03:46 PM
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