[smooth915]

My father just got a new Blackberry curve 8310. For some reason he doesn't have a Personal Email set up icon for him to add his email. How do you get that icon?

[sunkast]

Sounds like he might not have a BlackBerry data plan added to his service.

[JasonHDD]

He needs to call the carrier and make sure he has the data plan, as I speak from expierence. they may just need his IMEI # or something small like that. Thats usually the case if the phone was bought second-hand

[smooth915]

just got it for Father's day. brand new phone. How would he check to see if he has a data plan or not?

[smooth915]

just checked his account online. he does have the Blackberry personal data plan.

[metaltophat]

just got it for Father's day. brand new phone. How would he check to see if he has a data plan or not?

Call his carrier.

[sunkast]

If the proper data plan is on the account, there should be a "Set up Internet E-mail" icon in the applications icon list. It is possible that the icon is hidden. And if that is the case, press menu and select Show All, to display any hidden icons.

[smooth915]

did the "show all" to see if the icon was hidden. not there. I'll try calling ATT. Thanks guys.

[sunkast]

You could try registering the device. GO to Options > Advanced Options > Host Routing Table > Press Menu > Choose Register Now. Wait a bit, then see if you have the icon.