1. thomers's Avatar
    Very frustated new user. I can't get outlook on to this supposedly wonderful phone. What am I doing wrong????? Thanks
    05-04-08 09:51 PM
  2. jeffh's Avatar
    What are you trying to do? Sync to Desktop Manager? Get email from a BIS or BES account? With more info, someone may be able to help you.
    05-04-08 09:56 PM
  3. brothamoveson's Avatar
    Did you go to the email setup icon? It will bring you to the site for setting up your email accounts. Its quite simple to use. Welcome to CB also.
    05-04-08 09:58 PM
  4. thomers's Avatar
    I am trying to read email messages on the blackberry. I think I have set everything up correctly, but when I went through everything it never asked if this a personal email account, so I went to the bis site and have an account set up. But, still no emails are coming through. I try going to the desktop software and nothing syncs and it says that I have no applications to sync.
    05-04-08 10:02 PM
  5. thomers's Avatar
    Also. I have no email setup on my desktop on the blackberry.
    Thanks
    05-04-08 10:02 PM
  6. sunkast's Avatar
    Do you have a BB email or data plan?
    05-04-08 10:05 PM
  7. thomers's Avatar
    what is that? I have tried to set up a msn email account to be able to read on the blackberry.
    05-04-08 10:07 PM
  8. thomers's Avatar
    If you mean what I pay a month, I have the unlimited data plan.
    05-04-08 10:08 PM
  9. gs warrior 88's Avatar
    You need to have BB service. Call your carrier and have them add it to your plan. then you will reset your phone and the Icon for email set up will appear. I had this problem when i first got my BB. I had to change my plan to BB service.
    05-04-08 10:15 PM
  10. sunkast's Avatar
    Try following the info in this link to set up email.

    BlackBerry 101: Lecture 11: BIS Email Basics | CrackBerry.com
    05-04-08 10:19 PM
  11. thomers's Avatar
    thanks i will do that first thing tomorrow. It is so frustrating when something is supposed to be so easy.
    05-04-08 10:19 PM
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