- Hello all,
I've seen this problem stated by quite a few people, but haven't seen any response that helps my current situation. I've cruised around the forums and the internet for awhile now, so I'll try to be as specific as possible as to why I think I deserve my own thread.
On my 8310, I'm using the BB Media player. I get sound just fine from audio files, but I don't from video.
1) No, I'm not using a bluetooth headset. Regular, wired headphones.
2) Yes, I used to be able to listen to videos just fine using any pair of headphones I wanted.
3) Yes, the headphones work in other devices.
4) No, I haven't changed anything lately. No upgrades, no nothing.
5) One time, audio came back for videos, then it disappeared again. I have no idea what, if anything, I did that caused this.
I have battery pulled like crazy. Unplugged the headphones and replugged them. I've used the ones that came with the phone, ones that didn't, and checked them all in multiple other devices. All of them provide sound from audio files.
When I first noticed the problem, it was after I only heard sound in one headphone (this was while listening to audio files). Now, I have sound in both headphones from audio files.
My OS is v4.2.2.170.
Any help would be appreciated, as I am unable to find a solution by searching the internet.
Thanks,
Dance08-28-08 03:22 AMLike 0 - Pete6Retired ModeratorWelcome to CrackBerry.
Try plugging in the headphones before you start Media. This may help.
Can you hear movie sound by holding the phone to your ear? Does it stop when you plug in th headphones i.e. is there any hardware switching occurring.
Likewise cann you hear movie sound through the speaker. Again, does it stop when you plug in the phones.
The Blackberry has some funny software channel switching and sometimes it just needs a kick in the pants to make it work properly.
The OS you are running is the current AT&T latest so that is fine.
Try changing themes and use Media with the new theme. Change it back again.
Lastly, try a full Backup/Restore. This may help too.08-28-08 03:40 AMLike 0 - Thank you!
Try plugging in the headphones before you start Media. This may help.
Can you hear movie sound by holding the phone to your ear? Does it stop when you plug in th headphones i.e. is there any hardware switching occurring. Likewise cann you hear movie sound through the speaker. Again, does it stop when you plug in the phones.
After I got it to work: When I pull the headphones out, no sound comes from the phone. It used to default to speakerphone when the headphones were removed, and then switched back when they were plugged in.
The Blackberry has some funny software channel switching and sometimes it just needs a kick in the pants to make it work properly.
The OS you are running is the current AT&T latest so that is fine.
Try changing themes and use Media with the new theme. Change it back again.
Lastly, try a full Backup/Restore. This may help too.
Hope this helps figure out what it is I'm doing that's making it act so finicky. I can always just pull the battery everytime I want to watch a video with headphones, but that seems like just a band-aid.08-28-08 09:54 AMLike 0
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