I just got my blackberry today and there's no sound! I set the profile options to regular and isn't that supposed to ring and vibrate? Well either way my phone just vibrates when both calls and text messages come. How can I fix this??
Did you check that there was a tune and a volume other than 'mute' for the profile that is 'active'? Some of them are set to mute by default and need to be changed so you can hear them.
Try following these steps, if you haven't already:
Yea I tried that and it still won't work. With the way my phone is only vibrating, it seems like the phone is on mute but it's not. I'm really confused..
When I click on the # key, it asks if i want to assign that key to a speed dial. Did you mean the $ key? If so- when i click that, a message just pops up saying "use this key to insert a dollar, poun, euro sign..."
Yes I did both and I just did a hard reboot again and still no noise. I know there is a mute button on top of the phone... is there an icon or anything showing that the phone is on mute?
Okay I just put "tone" and the ringtone came on so I know the phone is not on mute. It seems like when I put it on "vibrate+tone," that's when it will only vibrate. Can I fix this?
Your answering the phone too quickly. Vibrate + tones means just that. It will vibrate set number of times and then tone set number of times. In that order. Try to set vibrate to 1
Oh my goodness you're a lifesaver =) I don't know why I didn't think of that because my other phone used to vibrate first and then ring. i just assumed it would do both at once. Thanks so much!!
And also- in the Profiles Options menu there's an option that says "use active profile except for: important calls" and you can either check or not check the important calls box. What does that mean?
I suppose for a business environment you need the vibrate first function. By the way, there is a button that you can press on the top of the blackberry when you feel the vibration to silence that call
