Ok, after reading all I can find on here, as well as the threads on the Empower email HTML software, the new 4.5.77 does not help us see the full HTML emails. I have resent service books and done everything possible as suggested in the threads and 4.5 simply does not help with email display.
If anyone has found any way that it does, without purchasing 3rd party software, please post in this thread.
Do you mean that when you get an email, you see boxes with image information, but the pictures are not showing up? If so, you need to do Menu > options > get images. For security reasons, the images do not automatically load.