- Hi everyone,
I just purchased my first Blackberry last night-- it's a Curve 8310 for AT&T Wireless. My friend had just purchased a new phone and she no longer wanted her old BlackBerry, so she sold it to me for only $45.
Anyway, I discovered that the phone was running on software version 4.2. So, I immediately downloaded the BlackBerry Desktop v. 4.6 for AT&T as well as the latest v. 4.5 software for the phone.
I started the software upgrade and initially everything was going well. While waiting for the upgrade to finish, I was plugging something in behind my desk and I accidentally "rocked" my desk slightly. Apparently, the rocking motion caused the connection between the phone and the computer to be interrupted for a split second.
As a result, I received a "fatal error" message in the BlackBerry Desktop program, and the software updated stopped. I tried restarting the update, but the phone would not accept it. I tried a second time, and this time the phone accepted the software update and the update eventually finished successfully. The phone works fine, though, the second attempt to install the O/S erased all data on the phone.
However, today I noticed that the phone likes to display the infamous white screen with the hourglass every so often. It does this a few times a day. Each time this occurs, the phone displays the white screen for a few minutes, then restarts and everything is fine.
So, what can I do about this white screen problem? Is it normal behavior? Should I reinstall the operating system? If so, how would I go about doing that? I tried digging around BlackBerry desktop and it doesn't give me an option of reinstalling the operating system-- it says that my software is up-to-date.
Thanks!04-20-09 11:51 PMLike 0 - follow the steps outlined in this thread to a T
BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com04-20-09 11:54 PMLike 0 - Now it won't boot at all. When I attempt to boot it, it just gives me the white screen of death.
I'm going to give it another try and report back.
Thanks.04-21-09 12:33 AMLike 0 - there will be a couple second window that you have to work within.. just keep trying. this method has saved many of blackberries from certain death..04-21-09 12:37 AMLike 0
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- I think the instructions say to try with the battery out of the phone first, then install the battery. Did you give that a go?
Posted from my CrackBerry at wapforums.crackberry.com04-21-09 02:31 AMLike 0 - Yes, step 2 says to try connecting to your BB with the battery out.
Posted from my CrackBerry at wapforums.crackberry.com04-21-09 02:36 AMLike 0 -
Anyway, after trying to flash the blackberry for about 15 times, I gave up and went to bed. When I woke up this morning, it was working again.
Perhaps after the update, it just needed to sit at that white screen of death for a while?04-22-09 01:32 AMLike 0 - Actually, I just updated my 8330 to .138 and following that, my BB had the seemingly endless hourglass on the white screen.
I thought it was toast. As I prepared to do battle with it with the nuked BB process the BB came back to life and has been stable ever since. I attribute the extra long initial boot up to the fact that I did a wipe with JL Commander prior to reloading the OS.
Subsequent reboots have been normal...
Posted from my CrackBerry at wapforums.crackberry.com04-22-09 01:40 AMLike 0
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