[effin_amazing]

So yesterday my phone was working just fine its only 2months old no water damage or anything like that but my keyboard isnt working any suggestions? I went to vzw and their systems are down and they are out of curves till tomorrow so they can replace it till then its not that I want a replacement I want my phone to work! any thoughts and or suggestions?

[blackngray70]

Did you try a battery pull? Leave the battery out for about thirty seconds.

Posted from my CrackBerry at wapforums.crackberry.com

[Heresy]

Have you tried pulling the battery out while the device is on? Leave it out for about 30 seconds and put it back in.

[effin_amazing]

Yeah I've tried both of those IDK if I should try to downgrade my OS and see if thats the problem but I've been running it for over a week now

[blackngray70]

Which OS version are you running?

Posted from my CrackBerry at wapforums.crackberry.com

[effin_amazing]

.138 so its not the new VZW one

[blackngray70]

I haven't heard of .138 causing the keyboard to quit working. You could try reloading your old OS and see if that fixes it, if not it could be a hardware defect. You also could try wiping with JL Cmdr and do a clean install of .138.

Posted from my CrackBerry at wapforums.crackberry.com

[effin_amazing]

whats the JL Cmdr? sorry I am not that good at this stuff

[Brain7070]

JL Cmdr is similar to Crackmem�. Its a PC based program that allows you to complete wipe the device, among other things.

You could give the wipe and reload a shot, but it sounds more like a hardware issue than an OS issue.

Posted from my CrackBerry at wapforums.crackberry.com

[blackngray70]

Here is a link to the JL Cmdr thread...sorry

http://forums.crackberry.com/f3/how-...l_cmder-53502/

Posted from my CrackBerry at wapforums.crackberry.com

[effin_amazing]

not a problem I just happy that you are offering your help!

[blackngray70]

Have you had any luck?

Posted from my CrackBerry at wapforums.crackberry.com