1. yota33's Avatar
    I have a Curve 8330 and for some reason the nav ball only works when you move it up or down.When you move it side to side the ball will roll,but it wont move to the next application,or if it does move,it will bounce between two icons and only those two.Can anyone help?
    04-20-09 01:16 PM
  2. xliderider's Avatar
    Try a battery pull with the phone on, wait 30 secs then reinstall the battery.
    04-20-09 01:17 PM
  3. yota33's Avatar
    Try a battery pull with the phone on, wait 30 secs then reinstall the battery.
    Thanks,I took the battery out for 3 minutes,put it back in and its still doing the same thing.
    I tried to change the sensitivity setting to different settings,but that didnt work either.
    04-20-09 01:25 PM
  4. John Yester's Avatar
    Pop out the track ball and see if there is any dirt or dust under it. Pop it back in and see how it does.
    04-20-09 01:34 PM
  5. numus's Avatar
    Pop out the track ball and see if there is any dirt or dust under it. Pop it back in and see how it does.
    2nd this.. be very careful not to break the ring...
    Just get a Q-tip and some isoproyl alcohol and rub it on the bottom of the assembly.. then let it dry and put it back together.. If that doesn't work you can buy a new assembly nav ball assembly
    04-20-09 01:36 PM
  6. yota33's Avatar
    I just took the nav ball out of my friends 8330 and put it in my phone after I cleaned under the ball,and it still doesent work.My friends 8330 is 3 weeks old so the nav ball should be in good condition.
    Last edited by yota33; 04-20-09 at 02:09 PM.
    04-20-09 02:00 PM
  7. John Yester's Avatar
    did you try your ball in your friends 8330?


    Might be the device..... take her in to get swapped out.... Any recent water encounters?
    04-20-09 02:39 PM
  8. numus's Avatar
    Stop playing with each others balls...
    04-20-09 02:40 PM
  9. tylerr's Avatar
    Stop playing with each others balls...
    agree! If its under warranty just take it in and get it swapped out.
    04-20-09 02:47 PM
  10. yota33's Avatar
    Yes I tried my nav ball in her phone and it works great.I guess I'll take it in an have it checked out.Thanks for all your help
    04-20-09 02:49 PM
  11. numus's Avatar
    Yes I tried my nav ball in her phone and it works great.I guess I'll take it in an have it checked out.Thanks for all your help
    Oh wait.. it was a girl playing with your ball.. that is all good then...
    04-20-09 02:50 PM
  12. turrentj's Avatar
    For whatever reason, I have seen a lot of 8330 have track ball problems. You can get replacement track balls for the 8330 (and others) on Ebay for $5 (shipping included)
    04-20-09 03:37 PM
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