1. aglaze1's Avatar
    as in the title my phone loves to turn off with a black screen and then have a red led, i don't do anything i mean the last time it happend my phone rang and then it just did that...what do i do...the red light is not flashing its just a solid light and about four minutes later is restarts? sorry if this has been asked some where lse im just frantic right now
    11-04-08 05:41 PM
  2. berry me with it's Avatar
    Could be memory or corrupt OS. What's your file fre? Options > Status If below 15 check the link in my signature for memory opt. If it happens all the time it could be your OS, then look through this:

    BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com
    11-04-08 05:53 PM
  3. aglaze1's Avatar
    thank u for such a quick answer i really really appreciate it and my file free =34795765 bytes
    11-04-08 05:58 PM
  4. berry me with it's Avatar
    File free is fine then. How often does your berry go to the black screen and how do you get it back up?
    11-04-08 05:59 PM
  5. rachel0179's Avatar
    I was gonna say, not typical behavour for low memory...
    11-04-08 06:00 PM
  6. rachel0179's Avatar
    I would try reloading the OS for it. Get the offical verizon one.
    11-04-08 06:01 PM
  7. berry me with it's Avatar
    11-04-08 06:04 PM
  8. aglaze1's Avatar
    i'ver never updated te OS only the pne it came with being that i have a mac and i was told that cant work, and it happens atleast one or twice a week and none once every two days or so, and i usualy let it shut off fully and let the light go off, then i touch the pwoer on again after a few minutes and it almost does a soft reset and its fine again
    11-04-08 06:04 PM
  9. berry me with it's Avatar
    It will not work on a Mac. A friend with a PC may be your answer. A VZW store can update it for you, although you'll have to wait in there for 30-60 minutes while they do it..
    11-04-08 06:58 PM
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