I would presume that Verizon has gone through all the options of checking their network for outage and also the settings on your phone. What did they recommend you do?
Next they will probably have me wipe it, which will stink since I will have to spend a lot of time reinstalling software and setting up enterprise e-mail....
Next they will probably have me wipe it, which will stink since I will have to spend a lot of time reinstalling software and setting up enterprise e-mail....
Just back up the curve on desktop manager and restore it after the wipe.
Verizon had me swap out the phone for a new one.
Since then, still having tons of trouble.
I am ready to give up....
Signal is very intermittent and I constantly have power off then power on the phone.
Verizion told me it was a glitch from Blackberry.
check your Manage Connections Icon select Service Status
See if you are connected or not.
exit out and go to Options Icon.
Select Advanced Options
Select Host Routing Table
use menu button
in the pop up window select Register Now
it should reactivate your account on the phone and reconnect you.
Good Luck
Had the same issue... called Verizon today and they pushed me new browser service book information. After they sent it over I did the battery yank and it works great now.