Check all this, if it is not resolved you will need to VZW tech support.
Verify:
• Data Connection (displaying a 1X or 1XEV icon)
• Software version
• MMS Servicebooks are present/checked
o MMS Transport (RIM) [WPTCP]
o MMS Client [MMS]
o Wap Push (SMS) [WAPPushConfig]
o If a red circle appears to the right this could mean the Servicebook is blocked by the BES Server, if you open the service book it will give further detail
Device Settings:
If unable to change the below settings and the device is associated with a BES, usually there is a restriction placed by the BES I.T Policy.
• Verify Device Firewall Settings:
o Options>Security Options>Firewall
MMS and SMS: Checked
If boxes are unchecked and display a blocked count, reset the settings. Press the Menu Key (left of trackball) and choose Reset Settings, then menu > Save
• Verify MMS settings:
o Options>MMS
Multimedia Reception: Always
Automatic Retrieval: Always
Allow Delivery: Checked
Confirm Delivery: Checked
Reject Anonymous: Unchecked
Advertisements: Unchecked
• Verify Browser Push Settings:
o Options>Advanced Options->Browser Push
Enable Push: Checked
If checked, verify
o Enable MDS Push: Checked
o Enable Wap Push: Checked
o Remaining settings: Auto or Allow All
o Allow Wap Push Applications: Checked
• Save changes
yea... i had to call tmobile's blackberry support and tell them to "activate" my mms service after i got my unlimited text msg plan. then remember to send yourself a couple of mms msgs too.... thats what they told me
