My little yellow envelope is showing up at the top of my screen indicating that I have an unread message in my box. But there are no unread messages in my box. How do I clear that off of my screen?? Its sort of annoying me.
If none of that works try this
1. connect to the desktop manager
2. do a backup
3. after that go to backup and restore
4. in this screen click advanced
5. in the display box on the right scroll down till you see the messages database
6. click it and at the bottom of the display box you will see the clear button ungrayed
7. click that and it will clear your messages(just make sure that you saved all the messages that you need to) and in turn get rid of the indicator, you will not loose saved messages or anything like that
Last edited by addict83; 01-27-09 at 09:55 AM.
Reason: left out a step
i had the same problem right after i activated VZW's Virtual Voice Mail. I had to call customer service to resolve the problem. It was like there was a message stuck in space....