1. foxt's Avatar
    I connected my curve to my pc today to get updates and lost all my pictures and personal ring tones. When I tried to open media manager to reload i keep getting and error message and media manager freezes. Is there a direct line to call BB tech support?
    12-05-09 05:11 PM
  2. plunkingtom's Avatar
    If you updated to a new os your files are gone unless you backed them up. If your tones and pics are on the card they should still be there. Try and save them to your pc, reformat card, reload files/data, then pull battery with device on and try it.
    12-05-09 11:33 PM
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