1. TF's Avatar
    Hi I have a Blackberry Curve # 8300. After I read an email, hit the back arrow, then return to my inbox, the email is gone!

    Anybody else experiencing this? Suggestions?

    Thanks
    06-28-08 12:10 PM
  2. JasonHDD's Avatar
    go to Options>Status> what does File Free say??? how many bytes??
    06-28-08 12:29 PM
  3. jeffh's Avatar
    Hi I have a Blackberry Curve # 8300. After I read an email, hit the back arrow, then return to my inbox, the email is gone!

    Anybody else experiencing this? Suggestions?

    Thanks
    It's possible you have low free memory. What is your Options/Status/File Free: number?
    06-28-08 12:30 PM
  4. TF's Avatar
    Thanks, my file free number is 20346270 bytes
    06-28-08 12:33 PM
  5. jeffh's Avatar
    Thanks, my file free number is 20346270 bytes
    That's plenty of memory. In Messages/Options/General Options, check that "Confirm Delete:" is set to "Yes."

    In Messages/Options/Email Reconciliation, check these settings:
    Delete On: Mailbox and Handheld
    Wireless Reconcile: On
    On Conflicts: Mailbox wins
    06-28-08 12:41 PM
  6. TF's Avatar
    All settings are the same except:

    Delete on: handheld only.

    I want to retain the messages in my inbox on my desktop.
    06-28-08 12:49 PM
  7. jeffh's Avatar
    All settings are the same except:

    Delete on: handheld only.

    I want to retain the messages in my inbox on my desktop.
    I don't use BIS, so I can't reproduce your setup, but that seems logically the correct setting for what you want accomplish. Someone who knows more about BIS than I do will have to solve this...sorry I can't be more help.
    06-28-08 12:57 PM
  8. kklein90's Avatar
    Did anyone ever find a resolution for this? My wife's curve is doing this exact thing (deleting emails from the hand held immediately after reading them).
    thanks
    05-13-09 07:27 PM
  9. denijo72's Avatar
    My phone is doing this as well, its deleting, emails,texts and phone log.when I bb mess I can't see the replys, I have to end current conversation; then the reply is in a new window, so annoying... Any advise???

    Posted from my CrackBerry at wapforums.crackberry.com
    05-13-09 09:49 PM
  10. Iceman's Avatar
    Sounds like it could be a memory problem. What is your file free memory at? Go to options>status and post that file free number here...
    05-13-09 10:01 PM
  11. denijo72's Avatar
    21028805 Bytes

    Posted from my CrackBerry at wapforums.crackberry.com
    05-13-09 10:14 PM
  12. spapkin's Avatar
    What email service are you using? gmail? yahoo? hotmail?

    It might be a setting within the web based system. Did you set it up as an IMAP or POP?
    05-14-09 11:07 AM
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