[Kindrex]

Hello everyone!
Im new to CB and I was browsing around the forums looking for a fix to the sent email being sent back as a new message. Well I found how to do it so I went onto the bb internet service site to log in but I don't recall ever creating a username and password, and when I tried making a new account it said mine already existed.

Could someone help me with this process? Thank you very much!

[smaug]

I think you'll have to call Verizon BlackBerry support and have them reset it for you. My old boss had the same problem when he got his Curve.

[SevereDeceit]

From the BIS site, it can send you your password, but not the username...

[Kindrex]

Did yall create your own username or was it say, your blackberry pin?

[smaug]

Did yall create your own username or was it say, your blackberry pin?

You create a username and password.

[SevereDeceit]

For everything on my Berry that requires a usemane and password, I always use the same username, but 2 different passwords. That way if I forget the password, it's either one or the other...

[Kindrex]

Do I log onto the website from my phone?Im trying from the computer.

[SevereDeceit]

No, just google Verizon BIS...

[Kindrex]

It took me to the website that I was already on. This is so confusing.

[Motorcycle Mama]

If you setup your emails on the phone itself instead of via the website, then you don't have a user name. You need to call Verizon and have them set one up for you.