Newbie has a question that COULDN'T be found in search, so here it is...after downloading the Desk Top Manager for my 8330 to my PC, I backed up the phone, and placed it in the recommended folder called Documents...when I click on Documents to open the folder, all I get is "mumbo jumbo"....no way for me to see if my pics have a folder, and if my address book has a folder, just a page of letters and numbers opening up in Notepad...is this what is supposed to restore my BB if it crashes??
P.S. Posted this in BB Forum, and had a gazillion views, but no response....maybe I'll have better luck here?