I just ordered another pink housing for my wife's berry, but this time I ordered from gsm4world.us. What a major difference. This company is head and shoulders above cnn. The housing came in about 4 business days, shipped from Hong Kong. The major difference in for the same price as cnn, this housing came with a back that was fully equipped with antenna, speaker, flash, etc, a T5 and T6 screwdriver, and full keyboard including new trackball!! I would strongly recommend using this site to order new housings (unless you want to get fancy with the color since they only have red, pink, and titanium).