1. d.stamey's Avatar
    I just got an 8310 with ATT and I am running windows vista. I set up the desktop manager from the CD that came with the phone, version 4.2.2. When I try to use application loader is says, "the blackberry desktop software does not have blackberry device software for the device that you have connected to the computer". I tried to download the device software but it never showed up on my computer. Can someone help me????
    02-21-08 11:48 AM
  2. rschwalbe's Avatar
    Download the 4.3 version of the Desktop Software here:

    https://www.blackberry.com/Downloads...93E4F3BB068C22

    *NOTE* you need to right click on this file once downloaded and choose the "Run as Administrator" option for the software to install and work correctly.

    Let us know how it goes.
    02-21-08 02:01 PM
  3. d.stamey's Avatar
    I downloaded 4.3 and I am still getting the same error message.
    02-22-08 01:23 PM
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