1. Newman123's Avatar
    Hi There- I have a curve 8830? w/ US cellular. I had it in my pocket for a while today and now the keys are not working. I can receive calls and emails but the only thing that works is the scroll but when I push in any button nothing happens. Did I somehow lock all the keys? The key lock is not on. Can anyone help me figure this one out? Thank you.
    11-22-08 01:36 PM
  2. benzworm's Avatar
    how long ago did you purchase it?
    11-22-08 01:39 PM
  3. Newman123's Avatar
    6 months or so. Any ideas?
    11-22-08 01:42 PM
  4. benzworm's Avatar
    did you try a battery pull?
    11-22-08 01:47 PM
  5. Newman123's Avatar
    Yes, about 25 times. Still nothing. I am trying to hook up to desktop manager but my computer does not recognize my blackberry. Does anyone have any suggestions?
    11-22-08 04:20 PM
  6. Kathryn's Avatar
    You might try using some canned air on the keys; but it sounds like a hardware, rather than a software, issue.
    11-22-08 04:23 PM
  7. Newman123's Avatar
    I'll give it a try. If it is not a software thing, why can't I hoop it up to desktop manager to wipe the handheld. It will not even recognize it as a USP device?
    11-22-08 04:31 PM
  8. benzworm's Avatar
    ya, do you have insurance?
    11-22-08 04:33 PM
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