Hey-
for some reason my trackball and keyboard backlight will not shut off - even when I turn my phone completely off. I have done a battery pull several times, and have checked the settings in Options>Screen Keyboard (backlight timeout set for 30 seconds, Automatically dim backlight is set to on). Does anyone have any ideas on how to fix this?
The Curve has a low light sensor up with the LED at the top right side of the device. If this get covered up or, you live like a spelunker, then the backlight will stay on.
If you live like a normal person (out in daylight, what???) then covering the LED with your thimb should bring the backlight on.
If this does not happen then there is probably a fault with your phone.
One last thing to try is to do a Backup using Desktop Manager. No goto Options, Security Options, General Settngs and press Menu, select wWipe Handheld.
Once complete, connect to Desktop Manager and do a Restore.
thank you for your help Pete6 - I may do the wipe if nothing else happens. I'm on hold with RIM now. One reason that I don't think it's the sensor is that my screen still dims/brightens based on the light in the room... it's just the trackball and keyboard lights that are not dimming or turning off.
well, thanks folks. A good backup is a friend indeed! The solution: get it swapped for a new blackberry for free!. I'm pretty psyched to have a new one, but it just sucks that I have to buy another invisible shield. oh well, could be worse. All my shiot is back on the new one and I'm up and running again.