1. RELK's Avatar
    I purchased a used 8310, it came with no user information. It also came with the old users email accounts and personal information. My question is, how do I go about erasing the existing information that is stored on the phone? ie. email information on home page and removing last owners name?
    I have no software
    11-25-08 11:06 AM
  2. latinatwix28's Avatar
    Do a wipe handheld..erase everything on that phone
    11-25-08 11:30 AM
  3. baseballkyle's Avatar
    Options / Security Options / General Settings / (hit BB button) Wipe Handheld
    11-25-08 11:36 AM
  4. Lex82's Avatar
    you will then have to have the pin released by the original owner so you can add your own email address to it. Believe me I went through the same thing.
    11-25-08 11:50 AM
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