[jhaasman]

My Verizon Curve became more and more reluctant to synch. More and more hour glass ..... then this morning the only thing it shows is:

BlackBerry Platform 3.1.0.72

*Empty*

Also it now wont be recognized by the BlackBerry Desktop

Any help would be greatly appreciated!

Thank you in advance

[lastraid]

DId you try a battery reset with the unit powered on?

[jhaasman]

I think that is what I did. I removed the battery and reinstalled it, then turned it on?

[lastraid]

The device should turn on by its self. Which BB device do you have? 8130 or 8330?
8130 should have 4.3.0.97 and the 8330 should have 4.3.0.127

[jhaasman]

I have a Verizon Curve 8330. sorry but what is the ans?

thanks for the help, BTW

[lastraid]

ans is a typo, should be and.

SInce you have the current software. Since it is ot booting, sound like the OS may have become corrupted. There is a whole section on how to recover a dead Blackerry. I just do not know the link off hand. I am sure someone here will post it.

If this does not work for you, then I would call VZW and have the device replaced.

If you can get the current device to boot, then you can also try to remove the desktop manager and re-install it.