only OS 4.5 will display FULL HTML emails. it has just been released here in the UK on the orange network, other carriers will follow very soon, all by September, I would recommend getting used to your new BB before attempting an OS upgrade. ALL the info you require is here on the forum.
Empower is a very good application. I second waiting on upgrading the OS until you're more familiar with the device. About September, nobody really knows when it will be released here in the states. Welcome to CB.
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