1. LCG11's Avatar
    I am getting really mad about this. My blackberry curve has switched to GSM instead of EDGE and is making impossible to use any internet or Blackberry messenger. I have down NUMEROUS battery pulls, nothing is working. PLEASE HELP!

    01-27-08 02:22 PM
  2. Bla1ze's Avatar
    Have you resent your service books?...

    Go into your phone...settings>Options>Advanced Options>Service Book...

    delete IPPP FOR BIBS as well as IPPP for 5Click...

    login to your BIS accnt at BlackBerry Internet Service and then choose the option of "send service books"... you SHOULD see some data movement on your device,also you can go into Settings>Options>Advanced Options> Host Routing Table and press your menu key choose "Register Now"... then pull your battery one more time...let it come back up and see if it goes to EDGE for you...if not contact AT&T ask to speak to CDS dept.
    Last edited by Bla1ze; 01-27-08 at 02:30 PM.
    01-27-08 02:27 PM
  3. LCG11's Avatar
    Nothing is working. I deleted both BIBS and IPPP for 5click and tried to resend but nothing happened. Any other advice before I spend 10 hours on the phone with ATT??
    01-27-08 03:08 PM
  4. LCG11's Avatar
    pleeease, I would love to have my internet back.
    01-27-08 03:32 PM
  5. jsanders's Avatar
    and tried to resend but nothing happened.
    Very vague. Did the Service Books get resent to your BB or not, look at see.

    Are you in an area with no EDGE service? Have you reported this to your carrier, there are times that towers do have malfunctions and issues.
    01-27-08 03:44 PM
  6. Bla1ze's Avatar
    You really just need to call at&t, they can check for any possible outages for you an worse case scenario get you transferred over to research in motion to check all your MAYJOR provisioning.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-27-08 03:50 PM
  7. thewharfrat's Avatar

    I had the same problem.

    It was some setting change I made in the Browser settings, but I still don't know what I did to make it change to GSM

    All I did to fix it was do a hard reset of the phone.

    Back up all data first as it deletes EVERYTHING.

    When the phone comes back up, you'll see it set back to edge at the top, and your speedy Blackberry Browser will also be back. Don't do a full restore of your data, as the problem will come back instantly. Restore only your actual data (ringtones, Phonebook, etc).

    Strangely enough after the reset the phone started working better during calls, go figure...

    One more thing. After the hard reset, it would be a good time to update the phone software to the latest OS if you are comfortable doing so. That really did the trick for me. My 8300 rocks!

    This smartphone was the best investment I have ever made fo my business and personal use, hands down.

    Hope this helps

    01-27-08 04:28 PM
  8. thewharfrat's Avatar
    I missed something but it was mentioned in a Prior post

    You will need to send the service books to get the phone back online after the reset.

    The one good thing about a phone being locked to a carrier is a hard reset will always go back to the original "use our settings so we can get more money out of you" configuration.

    You can bank on it

    01-27-08 04:34 PM
  9. LCG11's Avatar
    I wish there was a type of IM on crackberry so that you can walk me through this. I have been on the phone with ATT for 83 minutes and no one is able to help me.

    I am backing up my files as we speak... I think. I do not know how to do a hard reset. Should I take my memory card out?
    01-27-08 04:40 PM
  10. LCG11's Avatar
    still not fixed :-( this is the worst
    01-27-08 09:21 PM
  11. leilanilemon's Avatar
    Try this:
    homescreen > menu button > options > advanced options > host routing table > menu key > register now
    That should pull all the service books back to your phone.
    After that try turning the phone off, remove the battery & sim card. wait about 20 seconds, re-insert everything and turn the phone back on.
    You may have ot contact AT&T/Cingular to have them reset you on the network
    01-27-08 11:16 PM
  12. Andrew.Miller's Avatar
    I had the same thing happen to me on Cincinnati Bell and their customer service determined I had a defective phone. Supposedly they have had a couple curves with bad radio antennas.

    Good luck.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-28-08 05:51 AM
  13. z3bum#CB's Avatar
    The icon on the curve is a bit misleading. Edge is the faster version of GPRS. If Edge isn't displayed, you should be on GPRS, which is about 30kbps, vs. up to 180kbps for Edge. But even with the Curve reads GSM, it should still be able to get data I think?
    01-29-08 03:42 PM
  14. Cavatica's Avatar
    Not sure about the other carriers, but the way AT&T has is is that if it's in AllCaps, you can do everything. If it's lowercase, you can only really send sms messages.

    I had something like this happen last night, where my BB switched from the EDGE to the 'edge' setting (I thought I missed a bill or something, and even checked online). I went into Manage Connections, turned off the Mobile Network for about 10 seconds, turned it back and poof. Back on the EDGE.

    Hope that helps.
    01-29-08 07:26 PM
  15. Gibralter's Avatar
    Wow, i even have that with Verizon and i lose my EVDO connection. Good to know its a blackberry thing and not Verizon.

    01-29-08 11:21 PM
  16. sana samal's Avatar
    my EDGE changed to gsm blzzzzz what should i do???
    11-28-12 01:29 PM
  17. skedeppie's Avatar
    Does this also work for south africa?
    03-19-13 02:30 AM
  18. Kinza Younas's Avatar
    any one ,,,,,, can please tell me , that how can i turn off "edge" from BlackBerry curve 9320..??? cz m not using net but my credit is detecting automatically.... i called to service provider but they said your GPRS setting is turn off, there is some problem in your setting, kindly tell me what to do with it now ... ???? to change edge into GSM
    08-28-13 03:16 PM
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