1. bbaker9403's Avatar
    So i just downloaded the bb desktop manager so that i could put a new theme on my phone. But when i plug in my phone to my computer the desktop manager says "device not found."
    I don't know how to make it find my phone. I downloaded the drivers from the website and it still doesn't work.
    There's a picture of what i'm looking at attached if it helps.
    If anything is unclear let me know and i'll try to clear it up.
    Thanks.
    -Brian
    04-28-09 06:36 PM
  2. lastraid's Avatar
    Battery reset the phone and try again. With the BB powered on pull the battery for about 30 secs.
    04-28-09 07:03 PM
  3. SofaKingKev's Avatar
    which version of DM did you download? if its 4.7, that might be the problem. uninstall it and download v4.6
    04-28-09 07:18 PM
  4. garbagefairy1967's Avatar
    Sometimes I have to close DTM and re-open with my BB connected... I also have 4.6
    04-28-09 07:24 PM
  5. bbaker9403's Avatar
    i got it to work. Just had to pull the battery and memory card.
    thanks.
    04-28-09 08:00 PM
  6. lastraid's Avatar
    Good to hear
    04-28-09 08:07 PM
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