I go to sync and then I get that irritating message that says:
Blackberry Desktop Manager has encountered a problem and need to close. We are sorry for the inconvenience. You can either send the error report, don't send or debug. I have tried all 3 a million times. I have gone to the blackberry site and tried their fixes. NOTHING. I have upgraded my desktop manager and NOTHING... HELP!!
I upgraded to 4.7 I was at 3.2... I think... I am using XP... How do I clear my cache?
Actually, you are probably better off getting rid of DM 4.7 and getting 4.6. Alot of people have had problems with DM 4.7 and the 83XX Curves.
You can clear temp files on Windows XP by going to My computer> Local Disk> Temp and open the file and edit> select all > delete then close it. You can also clean out temp files by going to My computer> Local Disk> Documents and Settings> Your name or all users > see hidden files> Local Settings> Temp Folder> Open> Select all> Delete; close folder empty recycle bin and restart pc.
I would also remove DM 4.7 at the same time using the Add/Remove in your control panel; then empty recycle bin and restart computer. Then download and install DM 4.6.
Did you uninstall 4.7 before installing 4.6? If not, uninstall both DM's, reboot your PC, then reinstall 4.6 and reboot again. If you did, try the same procedure for 4.6.
I don't think that fixed it. It is still doing the same thing. When I sync it it just says working. You can see the little phone in the bottom icon tray with a green flashing light but nothing is happening... UGH I am SOOOO frustrated!!!
When you connect your BB to your PC, do you get the safely remove hardware icon in the system tray, and if you have an SD card installed, can you browse to it with Windows Explorer?
I really have no clue... I just have the stuff that came with the phone. I have AT&T so I have a SIM card. And I have no clue how to back up... So no I haven't done that... I am clueless when it comes to this stuff. I am so frustrated that I am ready to throw this out the window. I have now been messing with this thing for 2 days!!