10-07-08 12:59 PM
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  1. inquiring's Avatar
    inquiring
    My 8330 camera displays images in either red, green, or blue that is like looking at infra-red images. Ive removed the battery and the display sometimes shows a normal image when I roll the trackball. Has anyone sen this problem and how can it be fixed? My 8330 is only 2 months old.

    Thank you.
    10-06-08 09:52 PM
  2. lastraid's Avatar
    lastraid
    Go in your camera then hit menu>options and make sure the setting for color effect is set to normal.
    10-06-08 09:54 PM
  3. mab4285's Avatar
    mab4285
    If your color effects are normal, there's something wrong with the camera. Hopefully you can go and get it replaced. I had this same exact problem and it wasn't any setting, but the camera itself.
    10-06-08 10:09 PM
  4. Crackberrykills's Avatar
    Crackberrykills
    The CBK
    It may be an OS issue. I had a similar problem at one time. When I upgraded my OS, the camera was back to its normal self.
    10-06-08 10:22 PM
  5. inquiring's Avatar
    inquiring
    Color effect IS set to Normal yet the problem persists. My OS version is 4.3.0.127. If upgrading the OS helps then how to do so?
    Thanks friends!
    10-07-08 11:47 AM
  6. benzworm's Avatar
    benzworm
    i'd get an exchange then, if you are running the standard os and your camera is set to normal
    10-07-08 11:50 AM
  7. inquiring's Avatar
    inquiring
    don't want to get someones elses refurb Curve. What source is best to contact for an exchange? Thanks.
    10-07-08 11:52 AM
  8. John Yester's Avatar
    John Yester
    Retired Superstar
    Go to the store and ask for the Manager. They will be able to take care of you...
    10-07-08 11:59 AM
  9. benzworm's Avatar
    benzworm
    and for the record, refurbs aren't bad. they are pre-owned, but are just as good as brand new ones
    10-07-08 12:02 PM
  10. inquiring's Avatar
    inquiring
    Ill go to my local Verizon store who sold me the phone and see if theyll exchange it. Seems to be the easiest and most direct course of action. Thanks for the helpful tips.
    10-07-08 12:24 PM
  11. John Yester's Avatar
    John Yester
    Retired Superstar
    Just make sure you ask to speak with a manager not a tech for the exchange. the manager can have greater pull for a NIB.
    10-07-08 12:35 PM
  12. mab4285's Avatar
    mab4285
    Originally Posted by benzworm
    and for the record, refurbs aren't bad. they are pre-owned, but are just as good as brand new ones
    Sometimes....sometimes you just inherit someone elses problems...as I did with my RAZR....
    10-07-08 12:50 PM
  13. John Yester's Avatar
    John Yester
    Retired Superstar
    Originally Posted by niubeav
    Sometimes....sometimes you just inherit someone elses problems...as I did with my RAZR....

    LOL the RAZR is a problem, that is all I am saying.
    10-07-08 12:59 PM
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