Hi all. New BB user here. My father retired and I got his Work Curve which was on his work's plan. I want to remove the security settings from the phone but have been unable to. There is a little red lock next to the options to change password protection and content protection. I have wiped the phone. I believe his employer required that all the phones of theirs be password protected. I am not on his employers plan, I am on my own. Anyway that I can remove these security features?
Its got an IT policy on it. You can ask your dads IT dude to remove that device, but I also know there are a few threads here on How to remove an IT policy.
There is a thread on this board that did help. Let me go look. It had something to do with encryption...ugh, let me look. That was the only thing that I could find for a friend and it worked.
So I sat here and played with the phone for a little while to see what I may have changed to get the setting and I realized that there is an option under media card for Encryption Mode and I set that to security password. So I went in to change the setting to none and when I went back into disable my password the red lock was no longer there and i was able to disable it. Hopefully that works for you. Let me