1. starzskymoon's Avatar
    So my phone is telling me that 1) my previous account name has been suspended, and 2) when I go to try and create a new one, that an account already exists for my PIN. I'm not understanding because this phone was brand new from Sprint. I need to resend my service books in order to get my HTML for new OS 4.5 . . .
    Anyone know any answers???
    07-30-08 06:12 AM
  2. tyroni's Avatar
    Is there a chance you did not enter the correct user/password when you tried to login?

    You will not be able to create another account with the same device.

    You may need to call Sprint.
    07-30-08 06:24 AM
  3. cutdacheck2003's Avatar
    You definately have to call sprint and have them delete the pin on that acct.
    07-30-08 07:50 AM
  4. starzskymoon's Avatar
    Yep. Called sprint and they took care of it! Thanks!

    Posted from my CrackBerry at wapforums.crackberry.com
    07-30-08 07:54 AM
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