1. Skrink81's Avatar
    I'm a BB/CB newbie. I just got my BB (Curve 8330) on Monday and I can't install the BB Desktop Software to my laptop which runs on Vista... I am currently downloading 4.3 from the RIM site. Will be able to get the software updates on this download? HELP! I love my new BB but I have no idea what I'm doing...
    03-11-09 08:23 PM
  2. Tanker811's Avatar
    Skrink81... I'm not sure whats wrong, but if you have to download DM from Blackberry's site go ahead & download version 4.6
    03-11-09 08:26 PM
  3. tae_254's Avatar
    You should download 4.6.. And make sure you are logged in as admin in vista to download

    Posted from my CrackBerry at wapforums.crackberry.com
    03-11-09 08:27 PM
  4. Skrink81's Avatar
    Thanks so much for replying... Forgive me for sounding dense tae 254, but what do you mean by "logged in as admin"? I tried to use the disk and it took forever to download from RIM...
    03-11-09 08:52 PM
  5. tae_254's Avatar
    On your laptop make sure you are logged in as admin..

    Posted from my CrackBerry at wapforums.crackberry.com
    03-11-09 09:13 PM
  6. Tanker811's Avatar
    Are you the only one set up on your vista?
    03-11-09 09:14 PM
  7. Skrink81's Avatar
    Yes, I'm the only one set up... that's why I didn't understand the admin thing...
    03-11-09 09:16 PM
  8. tae_254's Avatar
    Okay and what exactly is happening when you try to use the cd to install DM

    Posted from my CrackBerry at wapforums.crackberry.com
    03-11-09 09:22 PM
  9. Skrink81's Avatar
    When it is about to install after I answered all the questions, I get an error message that says something about a VBScript custom action error? I am currently downloading the 4.6 version from the BB site and I'll see if it happens again (i hope not)
    03-11-09 09:25 PM
  10. tae_254's Avatar
    Okay.. Let us know if it does so we can try to troubleshoot it for you.
    03-11-09 09:27 PM
  11. Skrink81's Avatar
    Thank you sooo much. It's almost there... IT'S INSTALLING!!! When it's done is when I hook up the USB?
    03-11-09 09:34 PM
  12. tae_254's Avatar
    Correct.. What exactly are you trying to do. Upgrade the OS.. If you just got your curve, you should be running the latest official OS for your carrier.
    03-11-09 09:37 PM
  13. Skrink81's Avatar
    I haven't been able to install the desktop manager since I got the phone on Monday... The disk is the 4.3 version but I am just able to download the 4.6 version. I shouldn't be using the 4.6 then? I'm not trying to update the OS i don't think... I have to restart my computer now...
    03-11-09 09:41 PM
  14. tae_254's Avatar
    No 4.6 is fine to have. I was just wondering why it was you were installing DM.. not saying that you dont need it, just wondering was there a specific purpose because in your OP you said something about updating the software.
    03-11-09 09:43 PM
  15. Skrink81's Avatar
    It works! Thank you guys sooo much for helping me out... Time for me to go to bed because I've been on this site and trying to install this DM since 8PM... Thanks again and I will see you on other threads
    03-11-09 10:13 PM
  16. Skrink81's Avatar
    One more thing... Could you tell me how to view Crackberry on my BB? I tried Mobile.crackberry.com (?) but I don't think that works....
    03-11-09 10:15 PM
  17. tae_254's Avatar
    wap.crackberry.com or m.crackberry.com
    03-11-09 10:17 PM
  18. Skrink81's Avatar
    thanks again...
    03-11-09 10:20 PM
  19. tae_254's Avatar
    No problem..
    03-11-09 10:21 PM
  20. Skrink81's Avatar
    This is neat. I'm on the site on the BB now

    Posted from my CrackBerry at wapforums.crackberry.com
    03-11-09 10:22 PM
  21. tae_254's Avatar
    Lol.. yea i can tell.. its says "Posted from my Crackberryat wapforums.crackberry.com"
    03-11-09 10:24 PM
  22. Skrink81's Avatar
    LOL duh... I forgot about that.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-11-09 10:27 PM
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