[wendiandtravis]

A friend of mine JUST got a replacement BBerry Curve 8330 (US Cellular) after her last one bit the dust. She got it two days ago, and from the get-go, when she types, particularly in Blackberry Messenger, it types the words backwards and changes the letters to weird characters. It doesn't do it all the time. She brought it over and I updated the software for her, and we did a battery pull, but it didn't fix it.

Here is an example of what is coming out:

D��r (read)
gn�C�lp�R (replacing)
??��Oh� (phone)
�l�OW (would)
??�� ���f (F* it)

US Cellular won't help her. Any suggestions?

[ttfmaep]

That is the weirdest thing I've heard in a while. I would wipe it and re-install the OS. Then make sure it's OK before installing BBM.

[wendiandtravis]

Yeah, that's what I told her! It's very weird. Last night on BBM it even changed the words completely a couple times. Once it changed whatever she typed to "this is walt". We think it has a ghost. Or maybe a hacker?

[ttfmaep]

Sounds like a ghost....

[Reed McLay]

Sounds like this device should be checked out with the built in self test.

Options / Status. Type "test".

I suspect you will fail the Keyboard test. A hardware error and reason to replace the device under warranty.

[thefever23]

I get this occasionally too.... Let me know if you guys figure out any errors I can do myself. Thanks!