1. tessnine's Avatar
    I have been on the phone all day with AT&T and they can't help. My Curve 8300 will not turn off. the backlight is set to turn off at 10 sec and it still won't turn off. I hit the Mute button, it goes black like it is suppose to, then within 3 seconds the phone pops back on. They want me to do a master reboot (is that what you call it?) and I will lose all my info, pics, etc. They said if THAT doesn't work, I have to send it back. Has anyone else had this problem b4? Can you give me any suggestions? thank you in advance!
    10-02-07 02:59 PM
  2. Solachica's Avatar
    I don't know...maybe a battery pull?? Just a suggestion but I've seen tht recommended for lots of problems
    10-02-07 03:44 PM
  3. tessnine's Avatar
    Thank you for your reply..taken the battery out a few times. At&t are sending me a new one. Seems it can't be an "easy fix"... have a great day!
    10-03-07 09:54 AM
  4. anon(153966)'s Avatar
    Really seems like a hardware issue. At least they are changing it...
    10-04-07 04:35 AM
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