I am trying to sync my address book with my corporate BES 4.1. It was working fine up until a week ago when I noticed some contacts were not downloading from my outlook address book. After trying to download the address book a couple of times I wiped the addresses out by deleting the Desktop (SYNC) file from the service book and tried to resync with the server. This time it looks like it is downloading all of the addresses (1034 of them) but when I go to the address book there is still nothing there. The Desktop(SYNC) file reappears but no addresses. Please help. Thanks in advance.
Ok I solved it there were a bunch of contacts in the users outlook contacts that were not categorized and that is what was preventing the address book from being populated after sync. User categorized all uncategorized contacts and it worked.