[blacktooth3]

8330 curve verizon
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ive tried searching cant get help

i bought my curve on ebay, like a ******, and im the 3rd owner, the guy i bought it from boughtit used didnt use it and sold it to me.

i cant access the internet via the browser its just telling me i need to contact my service provider for connection.

i know its got something to do with anoter person regestering the phone under thier name.

i did the advanced option, host routing table thing.

what else can i do to get on the browser?????

[gritmaster]

Do you have a data plan set up with your carrier?

[blacktooth3]

im not sure, im ********, im paying an extra 30 dollars a month

[gritmaster]

I'd say give customer service a call to check if you are unsure.

[tae_254]

without a data plan you will get a messege saying that..

[blacktooth3]

i know i have browsing enabled, thats what the guy at verizon told me the 30 bucks would get me. unlimited browsing and email.

[tae_254]

Have you done a battery pull, or tried going to your carriers bis login page from your pc and sending you service books. Also are you sure that he put a blackberry data plan, i work for att and that happens alot. SOmeone will add a data plan or media net plan not a blackberry data plan

[blacktooth3]

i did the battery pull, im going to try the bis page even tho i dont know what that is, then im going to call verizon, i just hate them, id rather be on here.

[tae_254]

search google for verizon bis login and sign up if you havent already if you have just log in. and on the left side of the page yu should see something that says resend service books.

[gritmaster]

This is Verizon's Bis site

https://bis.na.blackberry.com/html?brand=vzw&locale=en

[tae_254]

This is Verizon's Bis site

https://bis.na.blackberry.com/html?brand=vzw&locale=en

lol thanks i was searching for it to post it

[blacktooth3]

ok i tried signing in and it says that the pin is already in use, now im fcuked right?

is there any way to reverse this?

[gritmaster]

Any chance of contacting the old user? You are going to need to get their pin released. If not try contacting your carrier to see if they are able to assist

[tae_254]

This happened to my next door neighbor lol. whenever she has a problem with her bb she comes to me. YOu can call your carrier and what they can do is actually change the email address registered to the phone and reset it for you or do a pin release which will clear things up for you.

[blacktooth3]

great! thanks everybody