1. SMLtd's Avatar
    Hey guys,

    First of all, love this forum. Have been lurking for a while.

    Ok, I have an 8300 and an 8310 here, both doing the same thing.
    They will not switch on, when i plug them into a charger i get a white screen with the battery and a red line through it.

    The computer recognizes them both. I have tried other batteries, same thing..

    The only answers i am finding for this fault is the usual soft reset. Or try other batteries and chargers, i have done all this.

    Appreciate any help.

    Thank you

    Tracy
    03-23-10 01:19 PM
  2. Deathcommand's Avatar
    The problem is that its usually a sign that you are charging the phone but there is no battery...
    I don't know what could be wrong...
    Especially because its with both...
    03-23-10 01:58 PM
  3. SMLtd's Avatar
    Thanks anyway.

    I've just realised that this happens when i insert the battery too. I get a solid red light then this on the screen
    03-23-10 02:14 PM
  4. SMLtd's Avatar
    Anyone else have any ideas?
    03-25-10 05:51 AM
  5. gw7135's Avatar
    I had the same problem I tried all sorts of suggested fixes, even dropping it. I finally pulled the battery and used a Qtip and alcohol and cleaned the contacts on the battery and the phone, waited till everything dried, put the battery in and presto problem solved.
    04-06-10 02:26 PM
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