1. whtsup02's Avatar
    Last night my Classic's battery died. I plugged it in for several hours and it's stuck in a boot loop. It displays the BlackBerry logo, then the red battery drained icon and attempts to restart again and again. I've used the native charger, different USB cords, and plugging into two PCs. At one point, when I plugged into my computer, the LED was yellow and it displayed the yellow battery charging picture for about a minute before going back into this restart loop. It will also do the restart loop whether it's plugged in or not. After 30 minutes or so it gives up.

    I've Googled around and can't find a solution. Any help would be greatly appreciated!
    06-13-15 05:12 PM
  2. diegonei's Avatar
    Try stack charging. I have never done it, so I got no info, but google does and it was used back then to fix PlayBooks with this issue.

    Best of luck!
    06-13-15 05:48 PM
  3. ktclass's Avatar
    I have the exact same issue. Any solution??
    07-09-15 01:07 AM
  4. ktclass's Avatar
    Last night my Classic's battery died. I plugged it in for several hours and it's stuck in a boot loop. It displays the BlackBerry logo, then the red battery drained icon and attempts to restart again and again. I've used the native charger, different USB cords, and plugging into two PCs. At one point, when I plugged into my computer, the LED was yellow and it displayed the yellow battery charging picture for about a minute before going back into this restart loop. It will also do the restart loop whether it's plugged in or not. After 30 minutes or so it gives up.

    I've Googled around and can't find a solution. Any help would be greatly appreciated!
    I have the exact same issue. Any solution??
    07-09-15 01:08 AM
  5. rebroker2009's Avatar
    Install autoloader

    Blackberry Passport running 10.3.2.2339
    07-09-15 01:14 AM
  6. ktclass's Avatar
    will this wipe all my data?
    my blackberry cant ven connect to blackberry link
    07-09-15 11:19 AM
  7. diegonei's Avatar
    will this wipe all my data?
    my blackberry cant ven connect to blackberry link
    An autoloader? Yes.
    07-09-15 11:25 AM
  8. ktclass's Avatar
    There's no way to retrieve any of the files in my phone before doing the autoloader? Phone was not back up
    07-09-15 11:45 AM
  9. pecinta_kopi's Avatar
    try to use another charger with more ampere...1A-1.5A ....it will charge your empty battery more quickly...so it have enough power to turn on

    Posted via CB10
    07-09-15 12:35 PM
  10. Mr4aces's Avatar
    There's no way to retrieve any of the files in my phone before doing the autoloader? Phone was not back up
    That is one reason to have scheduled back ups.
    07-09-15 11:01 PM
  11. ktclass's Avatar
    when it's on, it's stuck on a bootloop
    07-10-15 12:55 PM

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