1. slam5's Avatar
    Hi all, I got myself a brand new BB Classic off Craigslist yesterday. It is a FANTASTIC phone in the design. It is such an improvement over my 9900. Right now, there is one MAJOR problem. ALL my phone calls are dropping in and out. I can hear the other person one second and then it fades out the next second. The person on the other end say the same about me too. I tried it with bluetooth and it is the same. Can anybody think of what the problem is? Everything else works. Many thanks in advance.
    05-31-15 06:17 PM
  2. thymaster's Avatar
    How's your reception?

    Posted via CB10
    05-31-15 10:55 PM
  3. anon(1852343)'s Avatar
    I think the craiglist part says it all

    Blackberry Passport running
    05-31-15 11:03 PM
  4. thymaster's Avatar
    Good point.

    I think the craiglist part says it all

    Blackberry Passport running
    Op what is your Classic model number and which phone provider are you with?
    06-01-15 02:33 AM
  5. slam5's Avatar
    there is no problem with my reception at all. i can text, email, browsing and use apps w/o any problem. It ONLY the voice calls that is the problem. It is a Telus phone and been used all over Vancouver. It is a Classic Q20. I updated it to the new OS already. I also had secure wiped the device and reloaded everything from scratch. I loaded Skype on there and the same problem persists.
    06-01-15 09:40 AM
  6. slam5's Avatar
    Hmmm.. It was brand new sealed in box. Even the skin protector is still on.
    06-01-15 09:43 AM
  7. mad_mdx's Avatar
    Do you keep trying to call the same person ? The problem could easily be on their end.

    Otherwise try recording a voice note and see if you experience the same issue. Try it on speakermode and regular ear speaker as well.

    Do the microphone tests on BBVE

    If all else fails, get the seller to give you info for warranty and try to get it warrantied.
    06-01-15 09:43 AM

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