1. CrackBerry Question's Avatar
    Greetings, I just received a BB Classic for work. Immediately, even during enterprise setup, the phone randomly reboots. It can be siting on my desk and it will reboot - so no buttons are being pressed. Should I just return it for a new phone or is there an easy fix for this? I tried doing a reset, it did not help.
    05-11-15 12:55 PM
  2. Kris Simundson's Avatar
    Sounds like it could be a loose battery inside the device or a cable connection is loose. Better off exchanging it, letting your IT team know it's DOA
  3. Kris Simundson's Avatar
    Sounds like it could be a loose battery inside the device or a cable connection is loose. Better off exchanging it, letting your IT team know it's DOA
    05-11-15 01:21 PM

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