1. Mr4aces's Avatar
    Transferred items to new phone. BlackBerry back up nor did the transfer move my passwords

    Posted via CB10
    08-02-15 02:24 PM
  2. mad_mdx's Avatar
    That's strange. Did you do a full backup and restore?
    I noticed that's the only way to get the password keeper stuff.. or if you saved to the cloud
    08-02-15 05:37 PM
  3. Mr4aces's Avatar
    That's strange. Did you do a full backup and restore?
    I noticed that's the only way to get the password keeper stuff.. or if you saved to the cloud
    Yes did full back up on BlackBerry Link

    Dean

    Posted via CB10
    08-02-15 06:47 PM
  4. kenzo_44's Avatar
    Keeper needs a lot more improvement!

    Posted via CB10
    08-02-15 07:00 PM
  5. Fastmarc's Avatar
    Strange. Was it a device switch by Link? I used Link to do the switch from a 9700 and it transferred everything including Password Keeper.

    Posted via CB10
    08-02-15 07:26 PM
  6. Mr4aces's Avatar
    Strange. Was it a device switch by Link? I used Link to do the switch from a 9700 and it transferred everything including Password Keeper.

    Posted via CB10
    Did both a device switch first. Then went in and did a restore. The problem is I have so many different passwords over the years. It is a mess!

    At first it was simple just 8 charters,
    then it was letter and numbers,
    then numbers and at least one capitol letter;
    now it is numbers, one capitol letter and one symbol

    wt*
    08-02-15 08:38 PM
  7. Gatmyer's Avatar
    Try going onto your old device and saving to the cloud. If you don't want to do that then you can export them to a file, copy said file to your new device and re-import.

    Posted via CB10
    08-02-15 08:55 PM
  8. Mr4aces's Avatar
    Try going onto your old device and saving to the cloud. If you don't want to do that then you can export them to a file, copy said file to your new device and re-import.

    Posted via CB10
    Thank for the info. Unfortunately I wiped the device because I sold it. Before I wiped the device I checked my contacts, documents and music to see it transferred. Just fkup and didn't check Password Keeper


    Posted via CB10
    08-02-15 09:25 PM
  9. Gatmyer's Avatar
    Thank for the info. Unfortunately I wiped the device because I sold it. Before I wiped the device I checked my contacts, documents and music to see it transferred. Just fkup and didn't check Password Keeper


    Posted via CB10
    Bummer!

    Posted via CB10
    08-02-15 09:35 PM
  10. Mr4aces's Avatar
    Bummer!

    Posted via CB10
    ....and I did not about the Cloud back up till today

    Posted via CB10
    08-02-15 11:18 PM
  11. Fastmarc's Avatar
    What device were you coming from?
    Do you have a backup from it? Ii wonder if you could selectively restore password keeper from it?

    Posted via CB10
    08-02-15 11:21 PM
  12. Mr4aces's Avatar
    What device were you coming from?
    Do you have a backup from it? Ii wonder if you could selectively restore password keeper from it?

    Posted via CB10
    I do a quick backup every other day and a full backup 3 times a week. When you do a back up it does not back up password keeper. And no when you do a restore the password keeper is not available individually.

    It is my fault for not using the cloud sync. But I knew nothing about it. I just assumed it was part of a full back up.

    Posted via CB10
    08-02-15 11:28 PM

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