1. CrackBerry Question's Avatar
    - Just upgraded to a Classic on Koodo which included a new SIM card.
    - Phone was purchased used off Amazon and is unlocked.
    - During phone calls I can hear the caller but they cannot hear me.
    - However if I switch to speaker phone or use Bluetooth they can hear me.
    - I tried wiping the phone and upgrading to the newest OS.

    Please help, Jordan Simpson
    02-13-16 04:12 PM
  2. Lusitano17's Avatar
    It could be a hardware issue and you might want to consider a return to Amazon.
    To troubleshoot run BBVE and test your audio functions. If BBVE isn't installed you can download it from BlackBerry World.


    Posted via CB10
  3. Lusitano17's Avatar
    It could be a hardware issue and you might want to consider a return to Amazon.
    To troubleshoot run BBVE and test your audio functions. If BBVE isn't installed you can download it from BlackBerry World.


    Posted via CB10
    02-13-16 05:19 PM
  4. neeraj121y's Avatar
    Mic need replacement.

    Z3 / 10.3.2.2813
    02-16-16 01:46 AM
  5. d18's Avatar
    I seem to recall a similar issue with my old Bold. I think I fixed it by banging it a couple of times on a hard surface. This was on a phone that did work initially for months, then developed the problem and then started working again after the above fix.

    Posted via CB10
    02-16-16 06:25 PM
  6. will308's Avatar
    return it sounds faulty
    02-19-16 12:42 AM
  7. conbrio29's Avatar
    Speak up
    andy957 and boogywstew like this.
    02-19-16 02:28 PM
  8. LeeShuff's Avatar
    It is hardware problem, as I had also purchased same model from Amazon. You should apply for quick replacement.
    02-19-16 11:22 PM
  9. Jones Andrew's Avatar
    I once experienced a similar problem but on a different device. I figured out that if I press back and front side tighter (at microphone area) during a call, the other part can hear me, and it worked for me. Try the same and see whether it works for you too.
    02-20-16 03:00 AM
  10. Lusitano17's Avatar
    I seem to recall a similar issue with my old Bold. I think I fixed it by banging it a couple of times on a hard surface. This was on a phone that did work initially for months, then developed the problem and then started working again after the above fix.

    Posted via CB10
    Yup....a bigger hammer...that's always the best fix!

    Posted via CB10
    02-22-16 06:54 PM
  11. ChrisLeNeve's Avatar
    One of the two mics is broken.

    Posted via CB10
    02-24-16 03:30 PM
  12. Lusitano17's Avatar
    Def return to Amazon. Good luck!

    Posted via CB10
    02-24-16 06:42 PM
  13. will308's Avatar
    Speak up
    lol lol lol ...............like it
    02-27-16 12:43 AM

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