1. CrackBerry Question's Avatar
    just getting the "connect the device" message.

    cable OK, antivirus disabled, in USB 2, not in hub...SO FRUSTRATING! at troubleshooting offered 7 solutions - really??? if you know about it, why dont you fix it first? now you know why BB are going down...
    05-17-15 08:53 AM
  2. erwinfr's Avatar
    You should install BlackBerry Link and not desktop manager. But I wonder if Link will even work on XP.
    Get rid of XP asap, it is old and insecure

    Posted via CB10
    rthonpm likes this.
    05-17-15 09:08 AM
  3. thatplaybookguy's Avatar
    go here: libusb download and install 1.0 ​libusb-1.0.9 (2012-04-20) restart computer and fixed.
    05-17-15 09:18 AM
  4. mad_mdx's Avatar
    Lmao. You're using BlackBerry desktop? Why don't you take a minute to chill and install the proper software? BlackBerry link.

    If you are actually using Link but for some reason you want to call it the old BlackBerry desktop software, well try to reboot your phone and pc and then connect. Make sure you have the latest version as well.
    05-17-15 09:24 AM

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