1. CrackBerry Question's Avatar
    just getting the "connect the device" message.

    cable OK, antivirus disabled, in USB 2, not in hub...SO FRUSTRATING! at troubleshooting offered 7 solutions - really??? if you know about it, why dont you fix it first? now you know why BB are going down...
    05-17-15 08:53 AM
  2. erwinfr's Avatar
    You should install BlackBerry Link and not desktop manager. But I wonder if Link will even work on XP.
    Get rid of XP asap, it is old and insecure

    Posted via CB10
    rthonpm likes this.
    05-17-15 09:08 AM
  3. thatplaybookguy's Avatar
    go here: libusb download and install 1.0 ​libusb-1.0.9 (2012-04-20) restart computer and fixed.
    05-17-15 09:18 AM
  4. mad_mdx's Avatar
    Lmao. You're using BlackBerry desktop? Why don't you take a minute to chill and install the proper software? BlackBerry link.

    If you are actually using Link but for some reason you want to call it the old BlackBerry desktop software, well try to reboot your phone and pc and then connect. Make sure you have the latest version as well.
    05-17-15 09:24 AM

Similar Threads

  1. New accessories for the Leap?
    By adonesc in forum BlackBerry Leap
    Replies: 16
    Last Post: 05-31-15, 12:09 PM
  2. More diversity in the mobile OS world - would it benefit BlackBerry?
    By SunshineStateFlyer in forum General BlackBerry Discussion
    Replies: 17
    Last Post: 05-18-15, 08:43 PM
  3. how can I change the sound for when battery saver turns on,
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 05-18-15, 04:45 PM
  4. Will BB support Android wear smart watch?
    By Mateo Il in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 05-17-15, 07:14 PM
  5. Passport on tv, movie??
    By Croberry1989 in forum BlackBerry Passport
    Replies: 4
    Last Post: 05-17-15, 11:57 AM