When I was using BlackBerry Link it asked me to upgrade the BB10 OS. And it wipe the phone clean.

I spent 4 days get every thing set up. Started over.

Be careful if link ask for an update.

Posted via CB10

Yeah. Upgrading the OS means it will load a new OS and wipe your device. Too bad you didn't understand that before you answered yes. Anyway, you could have loaded a restore file (backup) that would only take about an hour.

Originally Posted by jaydee5799

Yeah. Upgrading the OS means it will load a new OS and wipe your device. Too bad you didn't understand that before you answered yes. Anyway, you could have loaded a restore file (backup) that would only take about an hour.

Thanks for the assistance.

Restore file, but your phone needs to be backed up?

Don't back up my phone but once a month. Do OP do this daily?



Posted via CB10

i just got my classic, also it's my first BB and link told me to reload sw. it's been reloading for 5 hours now at 39%. hopefully i can enjoy it tomorrow. pretty bummed.

sh1t, I haven't connected my device to link yet. I guess I won't do it

Originally Posted by Alain_A

sh1t, I haven't connected my device to link yet. I guess I won't do it

You can use link but be sure to do a back up first. And Don't Do Up Date until it has been confirmed by others

Posted via CB10

Originally Posted by Mr4aces

You can use link but be sure to do a b9k up first. And Don't Do Up Date until it has been confirmed by others

Posted via CB10

I'm TOTALLY out of line here and way off topic...sorry

NICE AVATAR!!!

Crackberry Genius on Verizon Z10/10.3.1.1949

Originally Posted by Gearheadaddy

I'm TOTALLY out of line here and way off topic...sorry

NICE AVATAR!!!

Crackberry Genius on Verizon Z10/10.3.1.1949

Only a GearHead would appreciate it. Yours looks pretty good also.

Thank you, one of many I had designed. Speedename sold emails service and urls. At one time I owed 700+ urls.

Bwt: 9900 held 10 emails OS7

Posted via CB10

Strange, I used link to switch devices, but I didn't get any notification to upgrade software. The

Originally Posted by Mr4aces

Thanks for the assistance.

Restore file, but your phone needs to be backed up?

Don't back up my phone but once a month. Do OP do this daily?



Posted via CB10

I update like once a year lulz. Everythings cloud based or on the sd card

http://forums.crackberry.com/bb10-le...10-5-a-986752/

DO A BACK UP

I don't think I will up load until BB10.3.1.1949 fixes the SIM card reading problem

Originally Posted by Mr4aces

Thanks for the assistance.

Restore file, but your phone needs to be backed up?

Don't back up my phone but once a month. Do OP do this daily?



Posted via CB10

No she's wrong
An OS udpate won't delete any data from your phone if you're doing it through BlackBerry Link UNLESS you did an OS reload (something you should only do if you have problems with your phone)

Originally Posted by mad_mdx

No she's wrong
An OS udpate won't delete any data from your phone if you're doing it through BlackBerry Link UNLESS you did an OS reload (something you should only do if you have problems with your phone)

Whatever I did it wiped my phone clean. I'm sure it said "update" with an OS BB10.3.1.????

I have 10.3.1.747 on my phone now what did it come with?

Posted via CB10

It's possible it bugged of course, that is definitely strange.
BlackBerry has always said to backup before an update and I believe that's always good advice. I never had an issue with an update but I guess it's possible !