1. JL009's Avatar
    Does anyone know the process for sending in their BlackBerry Classic for repair or replacement? I bought mine from amazon in February and the y key is acting funny (lose and sometime pops out) and the keyboard backlight doesn't light up randomly. Do I just email BlackBerry support and file a claim?

    Thanks

    Posted via CB10
    08-22-15 11:08 PM
  2. rebroker2009's Avatar
    Contact amazon

    Blackberry Passport running 10.3.2.2339
    08-22-15 11:16 PM
  3. JL009's Avatar
    I called amazon today and they told me to contact BlackBerry support first though

    Posted via CB10
    08-25-15 08:46 PM

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